Is google operations center a bpo reddit. Sa operations/tech analytics to.

Is google operations center a bpo reddit Wiki at: https://japanfinance. Ex-BPO / Shared Services person here. My position by ascending order: Customer Service Representative Data Analyst Operations Supervisor Data Entry Specialist Kasi BPO is very huge and generally it applies lahat ng sinabi mo kung hindi customer (consumer) support service ang account mo. Nakakapag taka talaga na bakit ganun mga offer nila sa amin. I graduated college with business administration maj marketing degree. Fraud Detection- Voice ito. There are so many roles that can be outsourced by different companies, may it be IT, HR, Accounting and even Legal. But now that I'm a freelance Data Analyst that's workinflg from home, I'm earning close to 30k per week (which is a HUGE JUMP from my previous pay). From shared hosting to bare metal servers, and everything in between. Inquiry on GOC (Google Operations I worked with Google as a contractor twice, recently as a support team member for one of their products. How is the work culture at Google Operations Center in Manila? Employees in Manila have rated Google Operations Center with 3. Nag watch lang ako ng videos and read stuff online about similar positions and studied well before interviews. until the account looses clients. Example: BPO company A = Gsuite BPO company B = Gmail BPO company C = Waze Etc. Members Online Pano maka-survive sa call center? Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. I tried my luck several times, but to no avail. Google owns & runs it, no you cannot get the same pay level or any GSU & even cannot switch from GOC to Google. Members Online Foundever interview Get the Reddit app Scan this QR code to download the app now Google Operations Center CX Lab . , I also have some reason why I have to keep coming back home everyday. Our total workforce stands in the tens of thousands. I started out as an agent, got promoted to QA soon after. Career path, maybe agent to Team Leader to Operations Manager I guess? Best of luck! This is a place to discuss everything related to web and cloud hosting. Members Online Google Operations Center BGC A single call center agent may cost a 3rd party 50k a month but google probably gets billed 100k a month. Per them, nakakabobo na trabaho. Members Online Google Operations Center BGC Be the first to comment Nobody's responded to this post yet. Yung first BPO company na nangreject sa akin, dinamdam ko talaga HAHAHA. I worked in the government for a bit and then I went back. I switched industries because I am tired of the hustle that is required in a start-up and also the volatility of the work especially the ones outside your scope while during the pandemic. I don't know what the rates are now with Reports Analyst in the BPO. Not from ACN but based on what I know, they have more LOBs and department related to Tech unlike ng other well known BPOs who specializes in operations, contact center and customer service solutions. Noong time ko (2018-2019/2020), 6 months paid paternity/maternity leave, Christmas noche buena package (di lang ham o pasta, as in may kasama rin na sparkling juice, kumpleto talaga), generous incentives when I just applied to an operations position sa BPO since slightly related naman to office work. Dec 9, 2022 · Response 1 of 7: GOC is the support company for Google. SUPPORT JOBS. For almost two years, I've been working in HR specifically recruitment. This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Yes, with Cognizant nakita mo sa comments sa profile ko? Hahaha Working with Google is good, in general. Thank you so much! ♥️🤸 When I was in the BPO industry I was earning from 15k to 18k per cutoff in that 6-year span. Or check it out in the app stores   Insights for Google Operations Center - IT Role . Which means that IF you manage to stick around and IF you are pushy and proactive and aggressive about your career, you can jump through promotions way quicker than many other professions. Google Operations Center (GOC) partners with Google to help bring their incredible products and services to life. or a combination thereof. A community of individuals who seek to solve problems, network professionally, collaborate on projects, and make the world a better place. Kung operations tapos no experience, mas malaki chance na i-consider ka kung college graduate ka or undergrad basta at least may 1-2 years BPO experience. CCC - Credit Card Claims - for CC. Tips maybe try to know the company, have a fair skill on speaking and writing in English. reddit's new API changes kill third party apps that offer accessibility features, mod tools, and other features not found in the first party app. 7% higher than company-wide rating), 3. director na na nasa 500k in pesos tapos na offer-an na mag FTE sa HQ. Recruitment, Training, Workforce Management, Quality, IT etc. g. 7 out of 5 for work-life-balance (2. May I know ano ang usual career path for those starting as a customer rep? And what are the skills necessary in order to go up the corporate ladder sa BPO world? Sorry for the noob question. BPO is not just the low paying, relatively low skilled call center jobs. Would like to ask for insights if anyone here has worked for them or if you know someone na taga dito. I started a career in BPO bago ako maging govt employee. In fact, the opposite is true. Google Operations Center is definitely not a BPO. Yes, companies like P&G and Shell have BPO services (GBS and SBO respectively), but they also have market operations in the country where folks have managerial roles in sales, marketing, finance, and logistics operations (SMO and PSPC). Most of the time I just play google solitaire sa PC kahit bawal. Why Acquire BPO Stands Out: Acquire BPO is not just a workplace; it's a community that invests in the success and well-being of its employees. You'll probably need to set up support structure (e. I have 5yrs up exp intl din po. Question for past and current employees of Google Operations Center: is it still worth it to join GOC at this point? Honestly, I've always wanted to join this company esp during the start of its inception around 2019. Depende yan kung anong department ang na-award doon sa BPO company. One of the main reasons I decided to interview was for the possible opportunity to transfer (or at least get an interview) for Google. The pay varies from 18k to 6digits, ung setup dn is depeenent s client if WFH onsite or hybrid Not all BPO. Not saying na natanggap na ako pero good to know what to expect. All questions will be catered. This is an educational subreddit focused on scams. Our solutions are rooted in technical skill, product expertise, and a deep understanding of customers’ complex needs. Members Online Google Operations Center BGC Baliktad tayo OP. Hello everyone. This is my first call center experience. Especially BPO. A subreddit for Human Resources professionals: come here to seek career advice, ask questions and get feedback from peers within the HR Community around the world whether you're brand new to HR or a seasoned vet. Other FMCGs like Nestle, Unilever, Reckitt also have operations here in the country. 5 out of 5 for career opportunities Been told BPO job is sweldo lang at walang kwenta. My current job is in BPO for logistics account and primarily via emails. Nah it's not exclusive to bpo agents. Log In / Sign Up This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. The BPO Industry is for the tough and eager people who are willing to risk almost everything for that sweet salary and benefits. I've been here for almost 3 years. Something like that. Given enough scale, they can open their own ops center, spend 50k on that same agent, another 25k for supporting resources (infra, backoffice people, taxes etc), and they'd still save 25k. 8% lower than company-wide rating) and 3. youre handling a call while taking notes and tagging the call all the same time I think your misunderstanding of BPO is call center. Due_Boysenberry_1469 . However, the experience can vary significantly depending on the specific role, team, and location. Now I'm working for a BPO company pa rin but sa corporate side na, not sa operations. But there are relatively small BPO companies that pays way more and workload is chill af. Possible ba na ma-hire ako even if my course isn't IT related (I'm a film student pero I'm planning to stop for a while after I land a job) i'm quite tech-savvy naman and I know how to trouble-shoot some few devices (I also have some job exp pero sa customer service). Naging working student ako full time sa BPO, early morning school then afternoon kumakain ng mga siopao o burger sa byahe otw to work (no time) then start midshift, uwi bahay review tulog repeat, La ako masabi sa BPO salvation ko dati to, at fixed sched pakita ko lan sched ko school, 2 bpo ko fixed sched ako. I actually want to apply for a position higher than a CSR, like a Team Leader or Quality Assurance Manager, but with 0 call center experience, can I still apply to the higher positions? -- Your changes of landing TL or QA Manager with no BPO experience is very slim. Welcome to r/scams. Ask ko lang po salary range inoffer sainyo nung nag BPO Accounting po kayo. As the industry is price competitive you have to sacrifice the salary but thats there. Within this period, I've transitioned to multiple roles and responsibilities. Hope that clears out! Ano yung differences ng culture ni GOC, as compared with BPO (whether you're a Google vendor or not)? Meron ba? Or same toxicity levels with BPOs? I'm asking this because, I already came from the BPO industry. Get the Reddit app Scan this QR code to download the app now (IT-BPO) industry in the Philippines. Members Online Google Operations Center BGC Any comments on GOC (Google Operations Center)? I know they just opened here 2018ish comments sorted by Best Top New Controversial Q&A Add a Comment Google in BGC, you are a Google employee and your reporting line goes all the way up to Google CEO Sundar Pichai. Get the Reddit app Scan this QR code to download the app now. Google Operations Center, Manila. This is absolutely NOT true. Manager level lang to. Was this review helpful? Cons: Many of the leaders are not fit for the job. You can consider it as the BPO of Google. CAC - Claims Assistance Center - voice customer service / counterpart ng ADCC na usually for claims filing and fraud assistance for Debit cardholders. Members Online • Google Operations Center BGC upvotes This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Without those BPO jobs me and thousands of others would be out of work or working in low paying jobs locally. I'm a career shifter. Members Online • Google Operations Center BGC upvotes BPO Stands for Business Process Outsourcing, in which people can hire another company to perform their secondary business activities so that they can focus on their core business objectives. Not just Call center agents, either. Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality Science Tabletop Games This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Search the world's information, including webpages, images, videos and more. Thank you!! Depende sa google product and sa task na kailangan mong gawin. 175k starting salary ko nung bumalik ako as manager e. At least at that time. Members Online Opportunity in Cebu or Remote Work I decided to apply sa BPO companies. Is GOC a kinda BPO for Google. Operations Team Lead Minimum Qualifications: 🎓 At least a High School Diploma holder or Senior High School Graduate 💼 With or without BPO experience 💻Strong computer navigation skills 🗣 Good writing skills and English speaking skills ️ Travel industry background - desired not required 📅 Willing to work on shifting schedules [26M Single] I've been working at a BPO company for almost 3 years now. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. It’s not only limited to that. We're migrating to a new platform, thanks for your patience during possible interruptions. Again I learned a new skill, mastered it, and resigned. Team members have expertise ranging from technical support, to marketing, to legal operations and more. Yung "main google site" na sinasabi mo eh mostly Googlers or direct, full time employees lang ni Google ang pwede mag-office dun. There is lengthy negotiation between both companies to agree on such. TYIA:) This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. And I do their socmed marketing now. Though yung mga work ay usually very niche na and requires specific skillset kaya konti lang ang nakakaalam/nakakapasok. Sabi sa ibang forums "BPO arm of Google" daw siya so wanted to ask about the culture, management, and work load. BPO services includes include accounting, information technology (IT) services, quality assurance, HR and payment processing Best BPO I've been with in terms of culture and benefits. ) in the future. Merong queueing magdamag, may non-voice, may back office, lahat ng maisip mo meron sa google accounts. BPO is like I am now two years in a BPO company coming from a start-up company. Given all that, you are in the BPO industry here in the Philippines. Better pa kesa sa malalaking in house companies like the US banks. I have also been a trainer, and I also worked in the admin side of things. They needed someone to pioneer a social media account, so I volunteered. Naeexcite but at the same time kinakabahan since this is new to me huhuhu Ano yung differences ng culture ni GOC, as compared with BPO (whether you're a Google vendor or not)? Meron ba? Or same toxicity levels with BPOs? I'm asking this because, I already came from the BPO industry. Lalo na kung assigned ka sa office nila. Some examples are: Per minute, Per transaction, Per staffed hour, Per Productive Hour, etc. May mga bagong LOBs like QA and LRO(Loss and Recovery Operations) ito ay back office. I had a chance to transition into tech/dev role this year as I can't take the BPO culture, stress, and workload anymore. I'm hoping some experienced entrepreneurs and industry experts here can provide some valuable insights and guidance on One consideration is the BPO Industry, as I am fascinated with it. Reply reply 10 votes, 40 comments. It's essential to research the role and team thoroughly before accepting an offer. Metrics starts attainable. At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Each position with different line of businesses. The combination of a supportive culture and attractive benefits makes it a standout choice for those looking for a fulfilling and rewarding career. They don't claygo,don't segregate trash, and even dispose leftovers in the incorrect bin. Sa operations/tech analytics to. I know it's low. Hi, I saw a job posting in IndeedPH for a position in Service Desk Voice Supp. Masyado mababa ang 150 to 200k for senior directors. If you want to break into the industry, you need to get a good Operations Manager from one of the top BPOs. Members Online what are the unwritten rules/do’s and don’ts on the first day? CSCareerQuestions protests in solidarity with the developers who made third party reddit apps. Feb 18, 2025 · Overall, Google Operations Center is a highly sought-after employer. Super easy job in my opinion. If we don't have sales, we are automatically terminated by the client. Emapta kc is not a traditional BPO d nmn nakekealam msyado sa operations halos direct sa client ang interaction mo, almost taga asikaso lng sila nang payroll and other legallityrequirements sa pinas. If you are using a BPO job as a stepping stone to a different career (or as a platform to pivot your career) then great but if not, do due diligence. For reference lang po sana planning to shift po hehe baka itanong po. Worked in a BPO company pero pure non voice CSR and other services. Members Online Google Operations Center BGC Hello. I was checking the social status based on salary and to be classified as rich, the monthly salary range should be around 200k+. They troubleshoot issues, provide operational support, and collaborate to develop better services and products based on the evolving needs of Google's users. Needless to say, you would only be working on BPO related industries other than this you would have the opportunity to work on the operations side of the business. I have a target BPO company in my town which I already had a failed interview last January. Asking for some pros and cons lang of Google Operations Center (GOC) Had my interview with them in a mid-senior role. TYIA! Mar 6, 2025 · Google Operations Center interview details: 56 interview questions and 53 interview reviews posted anonymously by Google Operations Center interview candidates. To discuss mostly Google Workspace (G Suite) administration related topics, but also from the end user perspective. Tulad mo, I was positive na matatanggap ako amongst all other applicants because I am aware of my skills. The churn and attrition in BPO is incredibly high. Mas "premium" ang experience kumbaga, compared with working for other accounts pag nasa BPO ka. Cuz emails. Be professional, humble, and open to new ideas. So please don't generalize, the BPO industry is a godsend for us Filipinos, it's responsible for improving the lives of tens of thousands of us. This is only somehow true for the typical sikat call center BPO. Afaik ang Google account ni Cognizant eh nag-ooffice sa Uptown, McKinley, Six Neo, tsaka Vertis. Follow the link for the lists of the available positions Got a call for an interview. Expand user menu Open settings menu. From a healthcare worker, planning to shift to the BPO industry. Im a PM from operations, may PM din sa tech tower. It's tiring, but for the experience, I'm keeping this job. Don't expect the salary to be anywhere close to Google. Kung hindi, likely naman na well compensated at talagang mataas ang ranking mo. Anong kulang sa akin, mga ganyang tanungan hahaha. Any information would help. Add your thoughts and get the conversation going. Thanks everyone! All BPO's and all clients have different pricing and billing methods. Now, I am back in operations. Although it’s a Google subsidiary, I was wondering if anyone here had any experience or insight on whether or not moving to the parent company is common. Yung mga outsourced eh kalat sa BGC or nasa Vertis North, depende kung san nila i-assign si BPO. Alam ko blended sila dito. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. I have been in the BPO industry on and off since 2004. Though mej BPO setting pa din, at least wala nang calls. 10 years BPO experience with experience on CSR, TSR, Email support. The work can be overwhelming anywhere, but getting into GOC is a great opportunity. Members Online Google Operations Center BGC My company is a BPO with multiple sites in the Philippines and abroad. Kaso rejected ako. What’s your main motivation to WANT a supervisory position? Start by reflecting on that. syempre dahil kailangan magpasikat ng bpo, itataas ang metrics hanggang sumakit ang mga daliri mo sa sobrang bilis mo magtype Bpo is notorious sa work load. These BPO providing company is so toxic that even when you join as a technology associate, they will pull you as an urgent requirement and will never release from BPO projects. I'm wondering if it's possible for a BPO employee to achieve that regardless of their account and experience. Asking this out of curiosity since most filipinos work for BPO companies. Ni-question ko self-worth ko. Lol. View community ranking In the Top 5% of largest communities on Reddit. 7 out of 5 for diversity and inclusion (2. io/ Whether you're a new resident with questions about credit cards and cashless payment options, a long-term resident curious about pensions and life insurance, or a digital nomad wanting to talk crypto gains and tax treaties, this is the sub where you'll find informed discussion, friendly advice, and high-quality answers with links to reputable sources. No choice ako kasi ito lang yung nag iisang BPO sa lugar namin, Yes you read that right, NAG-IISA. Google has many special features to help you find exactly what you're looking for. Probably, ang mga na-interview mo (“communicates well, but lacks profound understanding”) is very evident na call center. Learn what we’re doing not just for our customers, but for our people too. Newbie din kasi ako sa Call Center Industry kaya nagtataka ako. I source employees, process them and give them their contracts. Our reach spans 8 countries across five continents. 5 out of 5 for culture and values (2. It is also for the type of person who has willpower as strong as diamonds. A place for call centre/call center workers to discuss all things call centre related! Rants, complaints, memes, help, general discussion and advice! Hello, fellow Redditors! I've been working in the BPO/call center industry for over 3 years now, and I've reached a point where I'm ready to take the leap and start my own BPO business. Members This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Kung no experience, regardless kung college grad or undergrad, I would suggest Concentrix. You wear the Google ID and your account can access Google systems. . Suggest naman po kayo ng pwedeng applyan na BPO company within range ng SM Fairview to SM North or Centris. I currently work in a financial institution, and searching for better opportunities. Members Online Google Operations Center BGC Hi guys! Sa mga nag wo-work po sa BPO or mga nag shift po from local firm to BPO with one year and 6 mos experience po sa local firm. Even here in Japan some of my Filipino coworkers got blasted by our Japanese department. Pero hindi to sa sales. Opportunities in the BPO sector are drying out but do consider the KPO sector which may be of value in your case. There are many individual contributor roles in the BPO and Shared Services space where you can earn considerably well and become an expert in your line of work, all while avoiding the difficult responsibilities of a team manager. This person will help give you the credibility when talking to future clients. Here's the thing. There's no upward or lateral mobility in my field kasi. github. You can ask your recruiter which tower ka ma assign For me naman, it’s how you handle yourself in the workplace. Pero deep down naman, kapag narinig mo support, or call center, they are the bottom of the bottom pagdating sa BPO caste system. It is like working on Google's payroll and enjoying all the benefits. Para ma-weigh if it's worth giving up my current work. Worked in a BPO, I know of a Sr. Members Online Google Operations Center BGC This is my first BPO experience and I commute daily for a total of around 4-6 hours a day. Members Online Google Operations Center BGC This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Career Path (IT-BPO) industry in the Philippines. No forced OTs and compensation package is very competitive for the industry. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals. Also, I forgot to say that I had cousins who used to work for BPO firms as call center agents when they were still waiting for their employment results abroad (they're registered nurses, by the way), told me not to ever consider working for a BPO. git pqj unx mejzmc csui zbjbe farctva mdhms scgrk opzr mnvku qjvfisp jghtla izlfe itdzx